Quality

Hospice UK Benchmarking


Benchmarking as a component of Quality Management, offers a continuous process by which an organisation can measure and compare its outcomes overtime with peer organisations and use the findings to inform quality management decision making. The Hospice UK Clinical Benchmarking Toolkit, of which Lindsey Lodge participates in, focuses on three core patient safety measures of Falls, Pressure ulcers and Medication incidents. We submit data to Hospice UK on a quarterly basis who then issue benchmarking statements for each metric.

Quality


We have a number of quality performance indicators that are collected on a monthly basis for all areas of the hospice to evidence the quality of care and services for patients who access services at Lindsey Lodge Hospice and Healthcare. This data is then discussed monthly at our clinical leads meeting to identify any trends or areas of improvement as appropriate.

A quarterly report is then produced and discussed at Quality Assurance meetings to evidence the quality of our care for Lindsey Lodge per quarter. This is shared with others and used for ongoing discussions with our local commissioners.

For full details on our latest quality performance please download our report below:

Quality Performance Indicators Analysis Quarter four 2021/22