Coronavirus: Guidance on Visiting the Hospice

7th March 2020

The symptoms of coronavirus (COVID-19) may be more severe in people with weakened immune systems, older people, and those with long-term and life-limiting illnesses.

It is important in the current and ever-changing coronavirus situation that we take all reasonable steps to protect the wellbeing of those using our services, our staff and volunteers.

Advice for Visiting the Hospice

We ask that all patients, relatives, friends, staff, volunteers and contractors consider whether they could be a potential carrier of the coronavirus before visiting our Hospice or any of our retail outlets.

Please check this guidance before visiting us and note that the guidance is subject to change and should be regularly reviewed. If you have any concerns about your potential exposure to the coronavirus infection, you should contact 111.

If you’re advised not to visit, please call the Hospice to discuss your situation on 01724 270835.

Our patients are particularly vulnerable, and your understanding is appreciated.

Visitors are asked to use the hand sanitiser gels around the Hospice and wash your hands regularly.

You can help to stop the spread of any germs by:

  • Catching your cough or sneeze in a tissue – bin used tissues straight away
  • Washing your hands often with soap and water, especially after coughing or sneezing (use a sanitiser gel, if soap and water are unavailable)
  • Avoiding close contact with people who are unwell
  • Not touching your eyes, nose or mouth if your hands are not clean.

For the latest information and guidance on the coronavirus you can visit:

Thank you for your understanding.