The Wellbeing Centre is open five days a week, Monday to Friday between 9am and 4pm.
We offer a blended model of care whereby patients are allocated to visit us one day a week for a period of six weeks initially or a ‘drop-in’ option where you can book onto our daily activities without staying for the duration (this will require your own transport).
Patients are encouraged to make their own way to the Wellbeing Centre but if this is not possible please speak to the staff and they will try to arrange for a volunteer driver to pick you up and return you home. If you have difficulty getting in a car or are on oxygen therapy we will request ambulance transport for your and this is subject to availability.
Once you have been referred, you will be contacted by telephone and offered a date to attend for assessment that lasts approximately one hour. You and your carer (if you so wish) will have the opportunity to look around the centre and hospice.
A meal and refreshments are provided free of charge when attending for the full day (please speak to a member of the team if you have any special dietary or feeding requirements).
Referrals can be made to the wider disciplinary team as required. and medical review by the hospice doctors is on a needs basis.
If you're attending for respite support, you will have a regular monthly assessment of symptoms to help ensure the service is continuing to support your needs. It may be during these reviews that the level of support from the Wellbeing Centre changes, for example, you may ‘drop in’ to services rather than attending the full day. We aim to support you in moving forward and living as well as possible at home.
You can be reassured that referrals into the service can be made at any time by yourself, your carer or members of the wider multidisciplinary team.
Our friendly and dedicated team of staff and volunteers are committed to providing an excellent service and meeting the needs of individuals. They are on hand and happy to talk to you if you have any concerns or worries about the centre.